Business Process Outsourcing
A wide range of BPO services makes us the perfect partner for your business.
Our business processing outsource experience and knowledge allows us to manage your non-essential day-to day responsibilities increasing your flexibility allowing you to focus on your core business. Whether you need assistance with directory listing and verification, research, local number portability or wireless broadband activation, we can help you become more efficient, increase productivity and reduce overhead.
By tapping into our resources, we have the ability to balance labor cost to continue to deliver outstanding customer service that has a positive impact for your business.
Our list of BPO services include: (Click on the links below to find out more!)
Telephony Record Processing
Call/Contact Center Services
Provisioning and Activation
Technical Support / Trouble Resolution
Data Research, Data Compilation and Data Generation
Process Document Management
“Comcast is a large company that provides service to over 24 million subscribers. Comcast’s NASR organization utilizes PRG because they are flexible and responsive in the outsourcing, project management, and application development work that they provide for our organization. Additionally, we rely on PRG as a strategic partner because they are very adaptable to our dynamic and quickly-changing business needs. Lastly, we value their role with our organization and with their value-oriented price point we realize significant cost savings directly to our bottom line.”
-Mike Dwyer – National Activation and Repair (NASR) – Comcast